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Privacy is really important to Chris Warham Photography’s and I will be transparent and clear about our privacy policy. This policy documents what data we collect and how we will manage and use information about you.
This policy (which we reserve the right to change from time to time) complies with the 2018 General Data Protection regulations. This policy only relates to the Chris Warham Photography web site and not any pages that it links to.
Personal information we may collect.
We collect personal information so that we can deliver the products and services you require, organise and run our business and provide brilliant customer service
There are three occasions when we directly collect data.
When you submit our contact form
We collect securely via third-party company MailChimp your name, e-mail address and message. We are happy that its privacy policy meets our needs however please visit MailChimp to review their privacy policy yourself.
When you subscribe to our mailing list
As above we use Mailchimp to collect your name and e-mail address.
When you place an order with us
In order to be able to deliver the goods and services you are ordering we collect from you
- Name
- Billing Address
- Delivery Address
- E-mail address
- Telephone Number
Payment information
We do not collect or store any financial or payment information. However we pass the following to our third-party payment processing services. These are Stripe and PayPal. This data is passed directly to these services and ay no point is visible to us. The information collected is:
- IP Address
- Credit/Debit card number
- Card CVC
- Card Expiry month and year
- E-mail address
For further information please check Stripe and PayPal’s privacy policies.
How do we use your data?
We use your data in order to
- Collect, confirm and manage your order
- Process your purchase and arrange delivery of your purchases to you
- Communicate with you
- Reply to questions you may have asked us via e-mail
- Prevent Fraud
- Manage our business in an orderly fashion
- Meet legal requirements
We Never
- Sell or rent your data
- Disclose personal information to third parties other than to our professional advisors or as required by law.
Cookie Policy
A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used by all websites, and have several different functions.
At a basic level cookies will: –
- Allow the website to work correctly
- Help us to understand how people use the website
- Make the site easier to use by remembering information that you’ve entered
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Just keep in mind that if you use your browser settings to block all cookies you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our website will issue cookies as soon you visit the site. No personally identifying information from you will be collected as part of these cookies.
A list of cookies used by Chris Warham Photography can be found below together with their function.
Strictly Necessary Cookies
When you place an order through our website your payment is channelled through our preferred Payment Gateway (Stripe) or PayPal. As part of this process both Stripe and PayPal may use cookies to facilitate the placing of the order. Please visit the Stripe and PayPal privacy policies to find out more.
Preference Cookies
The ‘accept_cookie’ cookie simply stores ‘hide_cookie_alert’ when you accept our cookie notice. If you clear your browser cache you will have to accept the cookie policy again.
Benign Cookies
Our content management system uses a number of cookies that all help it to deliver you the right content. If you comment on any of my blog posts then a cookie is used to track that comment. These are features of the content management system..
Performance Cookies
Various third party cookies for Google Analytics. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Keeping your Data secure
- We will use technical and organisational measures to safeguard your Data, for example:
- access to your account is controlled by a password and a user name that is unique to you.
- we store your Data on secure servers.
- payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
- Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: chris@chriswarhamphotography.com.
Data retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your Data:
- Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – the right to request that we move, copy or transfer your Data.
- Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: chris@chriswarhamphotography.com.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.